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Below, we present our refund policy to ensure your satisfaction:

Refund Guarantee:
We offer a 15-day refund guarantee from the day of purchase. If you are not satisfied with your product and wish to request a refund, you must contact our customer service team within this period to initiate the return process.

Conditions for Refund:
To be eligible for a refund, the product must meet the following conditions:

1. 15-Day Period: The refund request must be made within 15 days from the day of purchase. After this period, unfortunately, we will not be able to process your refund request.

2. Unopened/Unused Product: The product must be in its original condition, unopened, and unused. We reserve the right to reject the refund request if it is determined that the product has been opened or used, unless the product has manufacturing defects or quality issues.

Refund Process:
To request a refund, please follow these steps:

  • Contact our customer service team within the 15-day period from the date of purchase.
  • Provide your order information and explain the reason for the refund request.
  • If the request is approved, you will receive instructions for returning the product. The return shipment must be made following our instructions to ensure the product arrives in good condition.
  • Once we receive the returned product and have evaluated that it meets the conditions for a refund, we will proceed to refund the amount using the same payment method used for the purchase.

Return Shipping Costs:
Return shipping costs will be the responsibility of the customer, unless the return is due to manufacturing defects or errors in shipping on our part. In such cases, we will cover the return shipping costs.

Our priority at Vitamins Natural Corp is to provide quality service and ensure the satisfaction of our customers. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team.

Thank you for choosing us as your provider of natural products. We hope you enjoy our products and services.